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Got a Superpower?

5/22/2020

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I was a newbie at Banfield-Seguin Advertising & Design in Ottawa back in the late 80’s when I met Bill.

I had heard so many epic stories about Bill and his antics before I got to know him.

​Working with him every day was a hoot. I have never met anyone with more spirit and sense of adventure. He could figure anything out. He had an idea for every prank - no matter how complicated - and a costume for every event. Bill was legendary.


My favourite Bill story took place in 1988. ​


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6 Things You Can Do Now (that normally don't fit into your day)

5/6/2020

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A few weeks ago, on my quiet residential street, I saw Alexander’s cool, kinda vintage, burgundy car go by my window on the bed of a tow truck. 

Was this out of the usual? Yep. My typical entertainment through that window consists of commuters (some wave to me, hi!), random deer jaywalking, joggers jogging and dog walkers. Normally, I don't pay much attention to the comings and goings while I’m working.

Then Alexander’s car went by.


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Perspective is (almost) Everything

4/23/2020

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Having a pet snake made us the most popular family in the neighbourhood - let me rephrase that - the most popular among the KIDS in the neighbourhood. 

Our oldest son, Joey, not only loved all creatures but he could actually seek out, find (and capture) just about any living thing in the great outdoors.

It was like living with the Canadian version of the Croc Hunter!


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Are you sensitive to your customer's needs?

12/11/2018

 
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I found out I was pregnant (with Joey, my first born) on my very first day of work at Shoreline Graphics. It was March, 1990.

Despite the inconvenient timing and the thought of the dreaded conversation I needed to have with my brand new boss, I was pretty excited.

​I had left a sample at the corner drug store (because that's what we did back then) and on my way home for lunch (it was walking distance from home, a great perk of the new job) I stopped by to get the test results.


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Got a process for that?

10/18/2018

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Shoreline Graphics was a small, progressive design agency made up of four young, creative, go-getting guys when they hired me.

​I was young, keen and had no idea what I was getting into. (I'm saving my stories about being the only girl in an all boy agency for another day.)
 
I think the small office was about 800 square feet total and I shared a small portion of that space with Jimm, one of the co-owners. 


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Don't Get Attached!

11/27/2016

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​The sun had just come up when I noticed that a particularly impish bird landed on the ledge of our deck. The same ledge where I have all my beach finds on display.

​We are living and working in Costa Rica right now and because I had a full suitcase when I arrived (I mean packed-to-the-hilt-stuffed suitcase) there is no room for any shells, cool rocks or beach glass for the trip home. Well, maybe some beach glass will fit.

So why even collect these treasures? To enjoy them while I'm here, of course. So there they all are, on the ledge, on display, being enjoyed.


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Aim DIRECTLY at your audience

7/30/2016

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I saw the Titanic movie. I know how it's supposed to feel when you wave good-bye to people heading out to sea on a big ship. It's fun. It's romantic. It's heartwarming. It's a special event.

That's why I thought it would be a great idea to see off a group of family members as they headed out to Bermuda on a ginormous cruise ship, from a port in New York City, not far from where I'm living at the moment.


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Know when to ask for help

5/27/2016

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It happened in a split second.

​Do you ever have that thought, that sinking feeling, that you want to go back in time, just one or two seconds. If you could just get time to back up a smidge, so you could re-think a decision, or undo a really dumb move.

As I stood in total disbelief, with mounds (and mounds) of shattered glass everywhere, I'm pretty sure I said a bad word (the air was blue), then I actually put my head in my hand, and shook it a little.


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​ 3 Things You Should Never Assume

4/29/2016

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It was a fixture on Beechwood Avenue until Saturday night. Yes, our beloved New Edinburgh Pub closed its doors for the last time. I happened to be in Ottawa on the weekend of the closure and it took me by surprise.

​I know restaurants come and go. But I was pretty sad and nostalgic about the loss of this well worn corner pub.  It was the go-to place for many of our family gatherings  -  we celebrated birthdays, anniversaries and sometimes, nothing at all.
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​The booth by the window was the perfect perch to people watch and gab. And they'd happily pull a bunch of  tables together to feed our big clan.


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 Avoid the Wild Goose Chase...

3/24/2016

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It's been a very busy couple of weeks since I joined a welcome team for a Syrian refugee family that just arrived in Canada.

​The experience has been really great - for me, anyway - I'm not sure if our new Syrian friends have figured out these crazy, super friendly Canadians are only trying to help! (Can you be too welcoming? Not in Canada!)

The welcome team model is unique to Saint John and from what I hear, it's a model that more towns and cities should consider in their own effort to welcome new Canadians.


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 Where do YOU draw the line?

2/9/2016

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I started playing hockey at 40. I think it was a mid-life crisis. A few women in Sandy Hill (a neighbourhood in downtown Ottawa) who were tired of just watching their kids have fun playing hockey, decided to secure the outdoor rink once a week, for an hour, for a women's only scrimmage.

We equipped ourselves with  soccer knee pads, our white figure skates and our husband's hockey sticks and helmets. It was fun - slightly pathetic - but fun.  We've come a long way, baby.


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Give 'em a memorable experience!

1/15/2016

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If you've ever taken in a show at the majestic Imperial Theatre in Saint John, New Brunswick, you won't be surprised to know that, according to the Globe & Mail, it's the "most beautifully restored theatre in Canada". (And they should know, right?)

It doesn't matter what type of show I see there, whether it's live music, comedy, a musical or a movie, I feel kinda special just sitting in that plush seat, looking up at the chandelier, waiting for the show to begin. It's a very special place and sometimes I think for a second, do I belong here? (Then I realize I bought a ticket and they actually let me in the door). 


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Forward>>

    The Small Business Guide 


    Blog Author

    Kim Houlahan is a marketing consultant who loves helping small business owners improve their marketing.

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    View my profile on LinkedIn
    Small Business Guide ~ Archives
    ​

    How to stop fear from holding you back

    See the light at the end of the tunnel?

    Speak Volumes without Saying a Word

    Why you need to be different

    Surprising Advice for Budding Entrepreneurs

    What are you doing all the way to the bank?

    What a Mom of Twins does NOT need to hear

    Have you got a Secret Sauce?

    Have you Ruined any Surprises Lately?

    What Story Are You Telling Yourself?

    When the Rubber hits the Road

    How is your Business like a Marriage?

    The Right Place at the Right Time

    Just Get Out There.

    How Hard Can it Be to Describe What you Do?
    ​

    What's Your Best Productivity Hack?

    To Share or Not to Share

    Relatively Small Efforts for - wait for it - Great Results

    The Truth about Working from Home

    What's YOUR Superpower?

    6 Things You Can Do Now

    ​Perspective is (Almost) Everything
    ​

    Are You Sensitive to Customer Needs?

    Got a Process for That?

    Don't Get Attached!

    Aim DIRECTLY at your audience

    Know When to Ask for Help

    3 Things you Should Never Assume

    Avoid the Wild Goose Chase

    Where do you Draw the Line?

    Give'em a Memorable Experience

    Categories

    All
    Business Improvement
    Communicating Well
    Customer Service
    Rules Of Business
    Staying In Touch
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